Education
M.B.A.
Finance and Information Systems
High Honors with Distinction
B.S.
Business Admin & Health Services Management
Summa Cum Laude
Specialized study: Global Corporate Sustainability, Executive Product Management, Supply/Value Chain, AI, and Compliance.
About Moses
I am a Senior Executive Advisor & PE Operating Partner specializing in healthcare administration, multi-site provider operations, revenue cycle optimization (RCM), and responsible AI governance.
Throughout my career, I have architected end-to-end transformation programs that accelerate financial performance and operational resilience across health systems and private equity portfolios balancing innovation with strict quality, risk mitigation, and compliance frameworks.
My expertise lies in leading strategy and development, building scalable models, and creating enterprise value by leveraging data, technology, automation/AI, and process optimization. I’ve led cross-functional teams globally, uniting clinical, operational, and technology functions, to unlock growth, operational efficiency, and sustainable outcomes.
I lead with a servant mindset, focusing on clarity of metrics, value, and cross-organizational alignment. By translating complex strategies into actionable frameworks, I help organizations exceed performance targets, elevate stakeholder trust, and deliver measurable impact.
I invest in cultivating leadership at every level: empowering and coaching individuals to grow into purpose-driven, high-impact leaders, operationalizing development into the fabric of team performance, accountability, and succession planning.
Career Journey
Healthcare transformation and strategic innovation across 200+ provider organizations.
A top-tier consulting and healthcare improvement firm supporting over 4.5K hospitals and 300K providers across the U.S. Led multi-million dollar initiatives leveraging data, technology, and consulting to enhance care quality, reduce costs, and drive system-wide innovation. Drove repeatable benefit and value across end-to-end RCM leading to exceptional margin improvements.
Serve as a senior river guide to executive teams and global private equity investors during diligence and transformation of healthcare revenue cycle organizations. Provide deep industry, operator, and technology insight to inform investment theses, operational risk assessments, and value-creation plans in complex RCM platforms. Drive measurable impact by optimizing provider operations, revenue performance, and enabling technology, leveraging responsible AI, agile delivery, automation, and scalable operating models to exceed KPIs and accelerate growth. Partner with C-suite leaders and deal teams to shape diligence workstreams, challenge assumptions, and prioritize high-leverage initiatives for post-close execution.
Provide executive guidance on health equity, culturally competent care models, and strategic growth. Advise on governance, compliance, stakeholder engagement, and alignment with accreditation standards. Support leadership in shaping equity metrics, partnerships, and initiatives addressing social determinants of health.
Spearheaded provider operations and AI-driven transformation for an innovative telemedicine company. Led the integration of advanced AI technologies for in-home therapy delivery, resulting in 40% improvement in patient outcomes.
Oversaw enterprise-wide operations and revenue cycle management strategy for leading healthcare clients nationwide. Implemented scalable operational models that improved efficiency by 35% across 50+ facilities.
Directed multi-regional growth initiatives, consumer strategy, and patient experience programs across 200+ healthcare clients. Achieved 25% revenue growth while maintaining 98% client satisfaction rates.
Led national RCM operations, patient services strategy, and marketing communications across 200+ clients and 10M+ patient touchpoints. Directed enterprise-wide initiatives in compliance, revenue optimization, consumer experience, and call center operations. Oversaw launch of CHI account, built scalable service models, and improved KPIs, EBITDA, and P&L performance. Delivered multi-billion-dollar community benefit through financial assistance and patient advocacy programs.
Taught MBA-level courses in business administration, strategy, finance, marketing, healthcare management, and sustainability. Maintained a 3.5 average class GPA with strong student engagement and high ratings from executive faculty and Dean's office.
Led strategic operations and patient services across acute, ambulatory, and international care settings. Collaborated with C-suite on growth strategy, financial clearance, compliance, and patient experience. Oversaw concierge services, medical tourism, call centers, and access operations. Implemented KPI-driven management and governance models that exceeded forecasted revenue and patient satisfaction targets, ranking the division among Tenet's top 5 performers.
Led operations for 10+ hospitals and 18 outpatient centers with a team of 800+. Oversaw business development, patient experience, and service-line strategy. Implemented scheduling, billing, and case management initiatives that improved satisfaction by 73%, leveraging Disney® service models to enhance brand and community engagement.
Managed a team of 60+ in customer service operations and claims. Led community outreach and local events, boosting brand visibility and contributing to a 20% increase in sales.
Began career in business and leadership, gaining foundational experience in department management, operations, and compliance practices.
Credentials
Continuous investment in mastery across responsible Al, healthcare leadership, revenue strategy, and executive coaching.” With “Continuous investment in mastery across responsible Al, healthcare leadership, revenue strategy, and executive coaching.
ALIGNMT AI
Healthcare Financial Management
American College of Healthcare Executives
Healthcare Financial Management
Healthcare Financial Management
Fractal
University of Michigan
INLP Center
Fractal
iNLP Center
Fractal
Scaled Agile, Inc.
Organization for Wound Care Nurses
ACHDM
